The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Views!
“Our room offered breathtaking views of the Falls, making every moment spent inside feel special.” view full review
Delicious Meals!
“Dining at Prime Steakhouse was a highlight of our stay, with every dish we tried being absolutely delicious.” view full review
Accessible Fun!
“The facilities designed for accessibility were impressive, ensuring that everyone could enjoy the connected water park and attractions hassle-free.” view full review
Convenient Room Setup
“Having an iron and ironing board readily available in our room made preparing for outings so much easier and stress-free.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Sports & Fitness
Fitness centre
Golf course
Services
Dry cleaning
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Indoor swimming pool
Casino
Aqua park
Spa & wellness centre
Massage
Room features
Air conditioning
Heating
Sitting area
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
5685 Falls Avenue,
Niagara Falls,
Canada,
L2E 6W7,
Ontario
Map view
5685 Falls Avenue,
Niagara Falls,
Canada,
L2E 6W7,
Ontario
City landmarks
332 Prospect St
Niagara Falls State Park
1.4
km
101 Old Falls St
Old Falls Street
1.3
km
5305 Murray St
Fallsview Tourist Area
1.2
km
Waterfall
Horseshoe Falls
1.5
km
Tower
Skylon Tower
1.3
km
4950 Clifton Hill
Niagara SkyWheel
1.3
km
Amusement Park
Fallsview Indoor Waterpark
780 m
Casino
Seneca Niagara Resort & Casino
1.8
km
Aquarium
Aquarium of Niagara
2.0
km
6650 Niagara Pkwy
Journey Behind the Falls
1.7
km
5631 Victoria Ave
Nightmares Fear Factory
730 m
Museum
Niagara Gorge Discovery Center
760 m
4960 Clifton Hill
Clifton Hill
1.3
km
6345 Niagara Pkwy Queen Victoria Park,
Clifton Hill War Memorial
870 m
Cave
Cave of the Winds
2.0
km
Mall
Table Rock Welcome Centre
1.6
km
Waterfall
Bridal Veil Falls
2.1
km
American Falls
2.3
km
Nearby
Bridge
Rainbow Bridge
490 m
Casino
Casino Niagara
440 m
Zoo
Bird Kingdom
590 m
4960 Clifton Hill
Ripley's Believe It or Not
470 m
Niagara Falls
Movieland Wax Museum
350 m
4943 Clifton Hill
Guinness World Records Museum
290 m
4850 Clifton Hill
Great Canadian Midway
320 m
5751 Victoria Ave
Criminals Hall of Fame
480 m
5685 Falls Ave
Marvel Superhero Adventure City
170 m
5709 Victoria Ave
Louis Tussaud's Waxworks
570 m
5020 Centre St
Rock Legends Wax Museum
470 m
Clifton Hill
Brick City
480 m
Restaurants
Secret Garden Restaurant
190 m
5827 River Rd
Rainforest Cafe
250 m
4915 Clifton Hill
Falls Avenue Resort
80 m
5685 Falls Avenue
Starbucks Cafe Niagara Falls
800 m
5685 Falls Avenue Crowne Plaza Niagara Falls – Fallsview
Crowne Restaurant
800 m
5685 Falls Avenue
Fallsview Buffet
190 m
5875 Falls Ave Sheraton on the Falls Hotel
Niagara Brewing Company
270 m
4915A Clifton Hill
LEV2L Sports Bar & Entertainment
640 m
5705 Falls Ave Casino Niagara
Yuk Yuk's Komedy Kabaret
640 m
5705 Falls Ave In Casino Niagara
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Great location
Superb views
Small rooms
Expensive extras
6.8/10
Nice
Rooms
5.6
Location
8.4
Service
7.8
Dining
6.8
Guest reviews
6.8/10
based on 8 reviews
6.4
6.4/10 based on 1695 reviews
Dean
United Kingdom,
February
2024
7.4/10
The hotel is conveniently located right beside Clifton Hill, allowing guests to experience all Niagara Falls has to offer. The rooms were tiny, overlooking the parking garage, which was a downside, especially for taller individuals. The service was a mix of extremely helpful assistance and occasional condescension towards employees. The dining options were exceptional, but some found them overpriced. Overall, the hotel offers a great location and fantastic dining experiences with room size being a potential issue.
Rooms
5.0
The rooms were tiny and overlooked the parking garage.
Service
7.0
The service was a mix of extremely helpful assistance and occasional condescension towards employees.
Location
9.0
The hotel is right beside Clifton Hill, allowing guests to experience all Niagara Falls has to offer.
Dining
8.0
The dining experience was exceptional, though some found it overpriced.
Facilities
8.0
Various facilities were available such as dry cleaning and tours/ticket assistance.
Tony
United Kingdom,
February
2024
6.6/10
The hotel had small, old, and not very clean rooms, but the staff was accommodating despite being overwhelmed with requests. The location was superb, very close to the falls and major attractions. The dining area offered great views of the falls, but getting there was a bit of a maze. Overall, the facilities left more to be desired.
Rooms
5.0
The rooms were smaller than expected, old, and not very clean.
Service
7.0
The staff were pleasant and responsive, despite being busy with various requests.
Location
9.0
The hotel's location was superb, very close to the falls and many attractions.
Dining
8.0
The dining area on the top floor provided breathtaking views of the falls.
Facilities
5.0
Overall, the facilities were lacking compared to expectations.
Dave
United States,
February
2024
6.0/10
Upon arrival, my room wasn't ready, and I had to settle for a smaller corner room with uncomfortable twin beds pushed together, leaving a gap. I was worried about bugs and discomfort. The service was exceptional, especially in handling a noise complaint in the early morning. The location was perfect for watching the Falls view and attending a conference. The dining experience was decent but not worth the high prices. The hotel is old and in need of updates, but the proximity to attractions was convenient.
Rooms
5.0
The room setup with twin beds pushed together was uncomfortable, and the fear of bugs was unsettling.
Service
9.0
The staff was always friendly, accommodating, and wonderful, especially in handling a late-night noise complaint.
Location
8.0
The location was perfect for enjoying the Falls view and attending a conference without the need to drive anywhere.
Dining
5.0
The dining was average, with limited options and not justifying the high prices.
Facilities
5.0
The hotel needs a revamp and update in facilities.
Gordon
United Kingdom,
January
2024
6.0/10
The hotel rooms are small and very outdated, with a tiny bathroom that even my 6'4” tall husband had trouble moving around in without hitting his head. The pricing for the room, parking, and deposit felt a bit excessive, but the location is very convenient for exploring the Niagara Falls area.
Rooms
5.0
The rooms are very tiny and outdated, with a scratched-up tub.
Service
5.0
The service was average, with a lack of apology or explanation when our room wasn't ready. The high prices for the water park associated with the hotel were disappointing.
Location
8.0
The hotel is in a fantastic position opposite the falls, offering superb views especially at night. It's walking distance to Clifton Hill and the Niagara Falls, which is very convenient.
Dining
6.0
The dining experience was average, with limited breakfast options and relatively high prices per person.
Facilities
7.0
The hotel facilities were decent, but nothing extraordinary.
Great location
Small rooms
Paul
United Kingdom,
December
2023
7.6/10
I had a mixed experience at the hotel. The rooms were spacious and clean with a partial view of the American Falls, which was nice. However, I felt the room was a bit small considering the price, and I had to pay extra for a view overlooking the falls.
Rooms
8.0
My room was comfy and clean with a partial view of the American Falls.
Service
9.0
The service was top-notch. The staff was very friendly and accommodating, quickly resolving any issues.
Location
7.0
The location was convenient, within walking distance to the main street and close to attractions. However, the hotel seemed a bit outdated.
Dining
7.0
The dining experience was a bit of a mixed bag. While the breakfast was well-organized with plenty of options, the pricing was a bit high, especially for parking.
Facilities
7.0
The facilities were decent, but the hotel overall felt a bit outdated from the furniture to the pool area.
Craig
United Kingdom,
September
2023
7.8/10
The hotel offers a great view of the falls from the slightly outdated rooms with peeling paint and a sticky door. The service was good overall but had a few lapses such as forgetting to clean one day. The location is excellent for exploring Niagara Falls and enjoying a direct view of the Falls. The dining experience, though wonderful with a great Falls view, required navigating through elevators and corridors. The facilities were adequate, with crisp salads as part of the package providing value for money.
Rooms
7.0
The rooms, though a bit small and outdated, offered a great view of the falls.
Service
8.0
The service, despite some minor issues, was very good. They compensated for poor amenities.
Location
9.0
The location is excellent, directly in front of Niagara Falls with friendly staff and nice surroundings.
Dining
8.0
The dining experience, inclusive of crisp salads, was wonderful despite the labyrinth-like route to access it.
Facilities
7.0
The facilities were satisfactory, offering some value for money.
William
United Kingdom,
August
2023
6.8/10
The hotel had a mixed experience. Although the staff were attentive and made my girlfriend's birthday special, the room was small and some things were broken. The falls view from the room was appreciated, but there was a mix-up with the room selection. The location was great, offering a good view of the falls, but the overall family experience ended up costly and not as relaxing as expected. The dining was satisfactory, and the facilities were average.
Rooms
6.0
The room was small and had some broken items, but the falls view was nice.
Service
9.0
The staff, especially Lorianne, were patient and efficient, making our requests easy.
Location
8.0
The hotel's location was excellent, with a falls view and close to the main attractions.
Dining
5.0
The dining experience was mediocre with limited options during the week.
Facilities
6.0
Wilfrid
United Kingdom,
July
2023
7.8/10
I stayed at the hotel for 2 nights as part of my trip and found it to be conveniently located near all attractions, which made exploring the area very easy. The room I booked turned out to be much smaller than expected and lacked the promised view but the staff made up for it by offering a larger room with a partial view of the American Falls. However, they seemed overwhelmed with requests for repairs. The dining options were good overall, especially the Italian coffee I enjoyed.
Rooms
7.0
The room I originally booked was basically a closet and not the queen size as reserved, very small for the price paid. The room and view seemed miniscule, facing a parking lot. However, the alternative room provided was spacious with a partial view of the American Falls.
Service
8.0
The staff were super accommodating and tried to help in all situations, but it was noticeable they were run off their feet, especially with requests for repairs and new keys. On the positive side, they offered to get us ice promptly with an ice bucket.
Location
9.0
The hotel's location was amazing, just a short 5-minute walk from the Falls, and close to all major attractions like Clifton Hill and the American Falls, which made sightseeing very convenient and enjoyable.
Dining
8.0
The dining experience was overall good with lots of variety, especially the Italian coffee I had. I enjoyed the breakfast during my stay.
Facilities
7.0
However, the overall experience was pleasant considering the prime location.
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