Crowne Plaza Hotel-Niagara Falls/Falls View, An Ihg Hotel, Niagara Falls
About the Hotel
Crowne Plaza Hotel-Niagara Falls/Falls View is located in Clifton Hill, a hub of tourist activities. This 4-star hotel features breathtaking views of the iconic Niagara Falls and is renowned for its proximity to various attractions, such as Casino Niagara and the Fallsview Indoor Waterpark. Built in the late 1920s, the hotel combines a rich history with modern amenities, making it a significant site in Niagara Falls.
Location
Situated in the heart of Clifton Hill, the hotel provides easy access to the major attractions of Niagara Falls. It is connected via indoor walkways to Casino Niagara and several dining options, including the renowned Hard Rock Café. The hotel is also conveniently located just a short drive from airports and can be reached via local transportation services.
Rooms
The hotel offers 234 well-appointed guest rooms and suites equipped with luxurious bedding and modern amenities. Fallsview rooms provide spectacular views of the Falls, allowing guests to enjoy the natural beauty from their windows. Wireless internet access and spacious desks are available for business travelers seeking to stay productive during their visit.
Eat & Drink
Dining at the hotel includes the top-rated Prime Steakhouse, which features an extensive menu of prime steaks and fresh seafood, all with a view of the Falls. The newly renovated Rainbow Room serves breakfast with dishes inspired by local ingredients, while Starbucks Café offers coffee and light snacks in the lower lobby. Nearby dining options can also be found in the Falls Avenue complex.
Leisure & Business
The hotel features an indoor pool, fitness center, and a sauna for guests to unwind and stay active. Guests can enjoy direct access to the Fallsview Indoor Waterpark, which offers year-round family-friendly activities. With over 15,000 square feet of flexible meeting space, the hotel is equipped to handle business conferences and events.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Lift
Sports & Fitness
- Fitness centre
- Golf course
Services
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Indoor swimming pool
- Casino
- Aqua park
- Spa & wellness centre
- Massage
Room features
- Air conditioning
- Heating
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is conveniently located right beside Clifton Hill, allowing guests to experience all Niagara Falls has to offer. The rooms were tiny, overlooking the parking garage, which was a downside, especially for taller individuals. The service was a mix of extremely helpful assistance and occasional condescension towards employees. The dining options were exceptional, but some found them overpriced. Overall, the hotel offers a great location and fantastic dining experiences with room size being a potential issue.
The hotel had small, old, and not very clean rooms, but the staff was accommodating despite being overwhelmed with requests. The location was superb, very close to the falls and major attractions. The dining area offered great views of the falls, but getting there was a bit of a maze. Overall, the facilities left more to be desired.
Upon arrival, my room wasn't ready, and I had to settle for a smaller corner room with uncomfortable twin beds pushed together, leaving a gap. I was worried about bugs and discomfort. The service was exceptional, especially in handling a noise complaint in the early morning. The location was perfect for watching the Falls view and attending a conference. The dining experience was decent but not worth the high prices. The hotel is old and in need of updates, but the proximity to attractions was convenient.
The hotel rooms are small and very outdated, with a tiny bathroom that even my 6'4” tall husband had trouble moving around in without hitting his head. The pricing for the room, parking, and deposit felt a bit excessive, but the location is very convenient for exploring the Niagara Falls area.
I had a mixed experience at the hotel. The rooms were spacious and clean with a partial view of the American Falls, which was nice. However, I felt the room was a bit small considering the price, and I had to pay extra for a view overlooking the falls.
The hotel offers a great view of the falls from the slightly outdated rooms with peeling paint and a sticky door. The service was good overall but had a few lapses such as forgetting to clean one day. The location is excellent for exploring Niagara Falls and enjoying a direct view of the Falls. The dining experience, though wonderful with a great Falls view, required navigating through elevators and corridors. The facilities were adequate, with crisp salads as part of the package providing value for money.
The hotel had a mixed experience. Although the staff were attentive and made my girlfriend's birthday special, the room was small and some things were broken. The falls view from the room was appreciated, but there was a mix-up with the room selection. The location was great, offering a good view of the falls, but the overall family experience ended up costly and not as relaxing as expected. The dining was satisfactory, and the facilities were average.
I stayed at the hotel for 2 nights as part of my trip and found it to be conveniently located near all attractions, which made exploring the area very easy. The room I booked turned out to be much smaller than expected and lacked the promised view but the staff made up for it by offering a larger room with a partial view of the American Falls. However, they seemed overwhelmed with requests for repairs. The dining options were good overall, especially the Italian coffee I enjoyed.
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